A diagram that shows visually the stages a customer goes through when using your product, from the trigger, need or pain point that motivates them to begin using your product, through the actual use all the way through to resolution and the achievement of their goal.
Customer Journey Map
Already used by organizations world-wide a Project Management Tool!
Woffice comes with several built-in demos that you can install in one single click. You can test the available demos here and feel free to challenge any presented feature.