A voice/call-processing option for improving call center functionality and integration. It enables callers to have more flexibility to access information or leave messages. Use of this option can “offload” call volume from agents to the IVR or improve load balancing by having agents handle recorded messages during slow periods. A slowly growing number of IVR developers are now using speech recognition in their applications.
IVR (Interactive Voice Response)
Already used by organizations world-wide a Project Management Tool!
Woffice comes with several built-in demos that you can install in one single click. You can test the available demos here and feel free to challenge any presented feature.