The concept of forming one enterprisewide view of the customer across all customer contact channels (i.e., sales, marketing, and customer service and support). It is a complex area, requiring complex solutions to problems of integration, data flow, data access and marketing strategy. A critical component is the database that serves as the customer information repository.
TERM (Technology-enabled Relationship Management)
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Woffice comes with several built-in demos that you can install in one single click. You can test the available demos here and feel free to challenge any presented feature.